This paper intends to describe some of the primary social and cultural dynamics in South African home-based healthcare, using ethnographic case study material and design methodology. This constitutes a detailed narrative of the "care experience" in a poor community, emphasising the needs of and barriers to educational information, particularly concerning caregivers. In reaction to this context, a collaborative training model - AT-HOME 2.0 - emerges through design intervention. This is foreseen as a basic framework whereby caregivers (are encouraged to) develop educational content via information and communication technologies (e.g. mobile phones and social media). Such content can and may include experiences, suggestions, and guidelines that are relevant to the practice of caregiving. AT-HOME 2.0 will conceptually - and in some cases practically - demonstrate how educational content may be generated, published, and disseminated in the sphere of home-based healthcare.