109 urn:lsid:arphahub.com:pub:3dc5f44e-8666-58db-bc76-a455210e8891 JUCS - Journal of Universal Computer Science jucs 0948-695X 0948-6968 Journal of Universal Computer Science 10.3217/jucs-019-12-1703 23725 Research Article D.2.10 - Design D.2.2 - Design Tools and Techniques D.4.6 - Security and Protection D.4.7 - Organization and Design H.3.4 - Systems and Software H.4.3 - Communications Applications H.5.2 - User Interfaces K.3.1 - Computer Uses in Education K.4.3 - Organizational Impacts L.2.0 - Adaption/Adaptive eLearning L.2.1 - Individualised Learning Solution L.2.2 - Personalization and Profiling L.2.3 - Innovation L.3.0 - eLearning Systems/Technology/Tools/Platforms L.3.6 - Technology Enhanced Learning Applying Professional Solutions within the Educational Environments by Means of Cloud Computing: Coaching for Teachers Fardoun Habib M. hfardoun@kau.edu.sa 1 Mashat Abdulfattah 2 López Sebastián Romero 3 King Abdulaziz University, Jeddah, Saudi Arabia King Abdulaziz University Jeddah Saudi Arabia King Abdulaziz University (KAU), Jeddah, Saudi Arabia King Abdulaziz University (KAU) Jeddah Saudi Arabia University of Castilla-La Mancha (UCLM), Castilla-La Mancha, Spain University of Castilla-La Mancha (UCLM) Castilla-La Mancha Spain

Corresponding author: Habib M. Fardoun (hfardoun@kau.edu.sa).

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2013 28 06 2013 19 12 1703 1717 9B5C067A-C7E2-585B-9285-AD917E07F67F 5505827 31 08 2012 31 01 2013 Habib M. Fardoun, Abdulfattah Mashat, Sebastián Romero López This article is freely available under the J.UCS Open Content License.

In a world where the most used sentences is: "I haven't got the time..." Information Technologies (IT) plays an important role in supporting our daily work, including in everyday educational settings. Such technologies can aid a complete educational system to function successfully so to help the whole school educational life. For this to prove, we present the "Coaching for Teacher" system, a personal technological conversational coach; it aims to provide solutions to overcome difficulties that teachers face during their teaching and learning process. In real time, a teacher can appeal and seek advice rapidly by comfortably talking to an agent. In this paper, we present the steps we followed to design and develop this agent-based application, and a case study conducted in an educational centre for proof that the concept works in an authentic educational environment.