Process-oriented Knowledge Management aims to provide adequate information for employees, especially in weakly structured and information-intensive business processes. Beside a technical software solution, which uses a pre-structured, context-aware and collaborative information space that combines processes, domain specific semantic structures and document parts, this requires a methodology to model the process and other context-dimensions, such as roles. Moreover, a guideline and clear service modules are necessary to introduce process-oriented Knowledge Management in companies, especially in small and medium-sized enterprises (SME). Such solutions were developed in the cooperative research project PreBIS (Pre-Build Information Space).