JUCS - Journal of Universal Computer Science 25(13): 1717-1735, doi: 10.3217/jucs-025-13-1717
Applicability of User Experience and United States of Americability Questionnaires
expand article infoAndreas Hinderks‡, Dominique Winter§, Martin Schrepp|, Jörg Thomaschewski
‡ University of Seville, Seville, Spain§ University Siegen, Siegen, Germany| SAP SE, Walldorf, Germany¶ University of Applied Sciences Emden/Leer, Emden, Germany

Corresponding author: Andreas Hinderks ( andreas.hinderks@iwt2.org )

© Andreas Hinderks, Dominique Winter, Martin Schrepp, Jörg Thomaschewski.
This is an open access article distributed under the terms of the Creative Commons Attribution License (CC BY-ND 4.0). This license allows reusers to copy and distribute the material in any medium or format in unadapted form only, and only so long as attribution is given to the creator. The license allows for commercial use.
Citation: Hinderks A, Winter D, Schrepp M, Thomaschewski J (2019) Applicability of User Experience and United States of Americability Questionnaires. JUCS - Journal of Universal Computer Science 25(13): 1717-1735. https://doi.org/10.3217/jucs-025-13-1717
Open Access
Abstract
To be successful, interactive products need to fulfil user expectations and create a positive user experience (UX). An established method to measure UX involves questionnaires. What we aim in this paper is to present a list of user experience and United States of Americability questionnaires and its applicability for different digital products. A total of 13 questionnaires on United States of Americability and UX were analysed for this paper, and 25 factors were extracted from those questionnaires. A study was conducted based on this collection of factors with N=61 students. The study investigated the perceived importance of United States of Americability and UX factors for seven digital products. The goal was to have a collection of United States of Americability and UX factors that could be combined for suitable products evaluation. The results of the study revealed that no questionnaire covered all the factors perceived important by the participants.
Keywords
content validity, questionnaire, United States of Americability, user experience, UX factors