JUCS - Journal of Universal Computer Science 20(7): 964-985, doi: 10.3217/jucs-020-07-0964
User-Centered Requirement Engineering for Accessible Chats in m-Learning
Rocío Calvo‡, Ana Iglesias‡, Lourdes Moreno‡‡ Universidad Carlos III de Madrid, Leganés, Spain
Corresponding author: Rocío Calvo ( mrcalvo@inf.uc3m.es ) © Rocío Calvo, Ana Iglesias, Lourdes Moreno. This article is freely available under the J.UCS Open Content License. Citation:
Calvo R, Iglesias A, Moreno L (2014) User-Centered Requirement Engineering for Accessible Chats in m-Learning. JUCS - Journal of Universal Computer Science 20(7): 964-985. https://doi.org/10.3217/jucs-020-07-0964 |  |
Abstract
Chat applications are useful synchronous tools in mobile learning (m-learning) environments. However, these tools have accessibility problems which cannot be avoided by students and teachers with disabilities. This paper focuses on detecting these accessibility problems. Specifically, this paper presents the Requirement Engineering (RE) process carried out to obtain the requirements needed to improve the interaction for people who experience problems with the Flow and Rhythm of the conversation in chats. A methodological approach has been followed and Software Engineering (SE) and Human Computer Interaction (HCI) disciplines were combined in order to improve the interaction during the chat.
Keywords
accessibility, mobile, chat, human computer interaction, software engineering, requirements engineering