JUCS - Journal of Universal Computer Science 20(15): 2080-2095, doi: 10.3217/jucs-020-15-2080
Enhancing Learning Experience of the Disabled: An Accessible Tourism Platform
Yen-Chun Jim Wu‡, Chan-Lan Chang§, Ying-Jiun Hsieh|‡ National Taiwan Normal University, Taipei, Taiwan§ Shu-Te University, Kaohsiung, Taiwan| National Chung Hsing University, Taichung, Taiwan
Corresponding author: Yen-Chun Wu ( wuyenchun@gmail.com ) © Yen-Chun Wu, Chan-Lan Chang, Ying-Jiun Hsieh. This article is freely available under the J.UCS Open Content License. Citation:
Wu Y-CJ, Chang C-L, Hsieh Y-J (2014) Enhancing Learning Experience of the Disabled: An Accessible Tourism Platform. JUCS - Journal of Universal Computer Science 20(15): 2080-2095. https://doi.org/10.3217/jucs-020-15-2080 |  |
Abstract
The purpose of the study is to propose a completely barrier-less, or "accessible" tourism platform and makes suggestions to facilitate current travel information for disabled persons. Drawing on in-depth interviews with tourism industry representatives and academics, and applying Long Tail theory's three "forces" and nine "rules", the study makes assessments as to the viability of the disabled tourism niche, creating an accessible tourism communication network to connect upstream and downstream travel agencies in a Web 2.0 environment. Web 2.0 is an appropriate platform that can be seen as a launching pad or accelerator to share knowledge between business and customer, as well as customer and customer. This platform can provide adoptive learning experiences and behavioural enhancements. This study sets up an accessible tourism communications network based on Web 2.0 concepts, contributing a real platform that travel agents can refer to as they take their first steps to provide travel packages that accommodate the needs of the disabled, a previously marginally represented group in the sustainable tourism literature.
Keywords
long tail theory, the disabled, tourism, Web 2.0