JUCS - Journal of Universal Computer Science 9(6): 463-471, doi: 10.3217/jucs-009-06-0463
The Benefits of Knowledge Management - Results of the German Award "Knowledge Manager 2002"
expand article infoKlaus North‡, Tina Hornung‡
‡ University of Applied Sciences Wiesbaden, Germany

Corresponding author: Klaus North ( k.north@bwl.fh-wiesbaden.de )

© Klaus North, Tina Hornung.
This article is freely available under the J.UCS Open Content License.
Citation: North K, Hornung T (2003) The Benefits of Knowledge Management - Results of the German Award "Knowledge Manager 2002". JUCS - Journal of Universal Computer Science 9(6): 463-471. https://doi.org/10.3217/jucs-009-06-0463
Open Access
Abstract
In the paper the applications to the 2002 Knowledge Management Award are discussed in relation to measuring the benefits of KM. It is concluded that benefits of KM initiatives depend on the KM approach taken.
Keywords
knowledge management, balanced scorecard, measurement of benefits