JUCS - Journal of Universal Computer Science 11(4): 605-633, doi: 10.3217/jucs-011-04-0605
Modelling and Implementing Pre-built Information Spaces. Architecture and Methods for Process Oriented Knowledge Management
expand article infoKarsten Böhm, Wolf Engelbach§, Joerg Härtwig, Martin Wilcken§, Martin Delp|
‡ University of Leipzig, Institute of Computer Science, Leipzig, Germany§ Fraunhofer Institute for Industrial Engineering IAO, Stuttgart, Germany| University of Applied Sciences Kufstein Tirol, Kufstein, Austria
Open Access
Process-oriented Knowledge Management aims to provide adequate information for employees, especially in weakly structured and information-intensive business processes. Beside a technical software solution, which uses a pre-structured, context-aware and collaborative information space that combines processes, domain specific semantic structures and document parts, this requires a methodology to model the process and other context-dimensions, such as roles. Moreover, a guideline and clear service modules are necessary to introduce process-oriented Knowledge Management in companies, especially in small and medium-sized enterprises (SME). Such solutions were developed in the cooperative research project PreBIS (Pre-Build Information Space).
modelling method, introduction method, context-awareness, information retrieval, ontology, collaborative filtering, business processes, knowledge management