JUCS - Journal of Universal Computer Science 17(2): 276-295, doi: 10.3217/jucs-017-02-0276
Let Me Tell You a Story - On How to Build Process Models
expand article infoJoão Carlos de A R Gonçalves, Flávia Maria Santoro§, Fernanda Araujo Baião
‡ Federal University of the State of Rio de Janeiro (UNIRIO), Rio de Janeiro, Brazil§ State Federal University of Rio de Janeiro, Rio de Janeiro, Brazil
Open Access
Abstract
Process Modeling has been a very active research topic for the last decades. One of its main issues is the externalization of knowledge and its acquisition for further use, as this remains deeply related to the quality of the resulting process models produced by this task. This paper presents a method and a graphical supporting tool for process elicitation and modeling, combining the Group Storytelling technique with the advances of Text Mining and Natural Language Processing. The implemented tool extends its previous versions with several functionalities to facilitate group story telling by the users, as well as to improve the results of the acquired process model from the stories.
Keywords
knowledge management, computer-supported collaborative work, text mining, business process modeling