JUCS - Journal of Universal Computer Science 17(9): 1281-1298, doi: 10.3217/jucs-017-09-1281
Using the Affect Grid to Measure Emotions in Software Requirements Engineering
Ricardo Colomo-Palacios‡, Cristina Casado-Lumbreras§, Pedro Soto-Acosta|, Ángel García-Crespo‡‡ Universidad Carlos III de Madrid, Leganes, Spain§ Universidad Complutense de Madrid, Madrid, Spain| University of Murcia, Murcia, Spain
Corresponding author: Ricardo Colomo-Palacios ( ricardo.colomo@uc3m.es ) © Ricardo Colomo-Palacios, Cristina Casado-Lumbreras, Pedro Soto-Acosta, Ángel García-Crespo. This article is freely available under the J.UCS Open Content License. Citation:
Colomo-Palacios R, Casado-Lumbreras C, Soto-Acosta P, García-Crespo Á (2011) Using the Affect Grid to Measure Emotions in Software Requirements Engineering. JUCS - Journal of Universal Computer Science 17(9): 1281-1298. https://doi.org/10.3217/jucs-017-09-1281 |  |
Abstract
Computer systems are designed and used by humans. And human being is characterized, among other things, by emotions. Giving this fact, the process of designing and developing computer systems is, like any other facet in our lives, driven by emotions. Requirements engineering is one of the main phases in software development. In Requirements engineering, several tasks include acceptance and negotiation activities in which the emotional factor represents a key role. This paper presents a study based on the application of affect grid by Russell in requirements engineering main stakeholders: developers and users. Results show that high arousal and low pleasure levels in the process are predictors of conflictive requirements.
Keywords
software engineering, software requirements, software psychology, emotions